At NateBal.com, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and disclose your personal information. This Privacy Policy explains our data practices when you visit our website (www.natebal.com) , contact us, or engage with our services, including web design, SEO, and digital marketing. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us (e.g., via contact forms or email), we may collect your name, email address, phone number, and any other information you voluntarily provide.
  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site, using tools like Google Analytics.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. Cookies may include session cookies (temporary) and persistent cookies (stored until deleted).

We do not knowingly collect personal information from children under 18. If we learn such data has been collected without parental consent, we will delete it promptly.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services, such as responding to inquiries, delivering web design or SEO services, and optimizing our website.
  • Analyze website performance and user behavior to enhance user experience (e.g., via Google Analytics).
  • Communicate with you about our services, including marketing emails (with your consent, where required). You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails.
  • Comply with legal obligations or protect our rights, such as responding to lawful requests or preventing fraud.

3. How We Share Your Information

We do not sell or share your personal information for third-party marketing purposes without your explicit consent.

We may disclose your information:

  • To trusted service providers (e.g., hosting providers, analytics tools like Google Analytics, or payment processors) who assist us in operating our website and services, subject to confidentiality agreements.
  • To comply with legal obligations, such as responding to subpoenas or government requests.
  • In the event of a business transaction (e.g., merger or acquisition), where your information may be transferred under confidentiality protections.

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

4. Cookies and Tracking Technologies

We use cookies and tools like Google Analytics to collect usage data and improve our website. You can manage cookie preferences through your browser settings or opt out of certain tracking (e.g., Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout). For more details, see Google’s Privacy Policy (https://policies.google.com/privacy).

5. Your Privacy Rights

Depending on your location, you may have the following rights under laws like GDPR, CCPA, or other state privacy laws:

  • Right to Access: Request details about the personal information we hold about you.
  • Right to Correct: Update inaccurate information.
  • Right to Delete: Request deletion of your personal data, subject to legal obligations.
  • Right to Opt-Out: Opt out of the sale or sharing of personal data for targeted advertising (we do not sell or share your data for these purposes).

To exercise these rights, contact us at [insert contact email, e.g., hello@natebal.com]. We may verify your identity before processing requests.

California residents: Under the CCPA, you have the right to request information about our data practices and opt out of data sharing. We do not sell or share your personal information as defined by the CCPA. For more details, contact us or visit our Privacy Center (if applicable).

6. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example, contact form data may be kept for customer service purposes, and usage data may be retained for analytics.

8. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ. We take steps to ensure your data is protected in accordance with this policy and applicable laws.

9. Third-Party Analytics and Advertising

We use Google Analytics to track website usage and improve performance. Google Analytics may collect data about your interactions, which is governed by Google’s Privacy Policy (https://policies.google.com/privacy). You can opt out of Google Analytics tracking as noted above.

We do not engage in targeted advertising or share your data with third-party advertisers without your consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the effective date. Please review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: inbox@natebal.com
  • Address: Lake Orion, MI

For California residents, you may also contact us to request additional information about our compliance with California’s “Shine the Light” law.

Note: This Privacy Policy does not apply to data processed on behalf of clients as part of our services (e.g., website development for third parties). Such data is governed by the respective client’s privacy policies.